Recent Posts

Are you prepared for high windstorms in New England?

6/3/2024 (Permalink)

Wind can cause damage to homes and businesses. From having a tree blown over and falling on your home or business, which can lead to additional problems such as water damage and even the possibility of mold if not professionally taken care of quickly.

Here are some ways you can help protect your home and commercial buildings from damage due to high winds.

*Check outside for any and all objects that will be easily lifted during a wind storm and tuck those items away.

*Check around your properties for trees that may have loose limbs, or dying trees. By removing any possible dangers you improve the possibility of keeping your home and/or commercial building safe from trees falling onto your building(s).

SERVPRO of South Springfield/Agawam will be here if you find yourself needing storm cleanup.


6/3/2024 (Permalink)

SERVPRO of South Springfield/Agawam is available 24 hours a day 7 days a weeks for all emergencies, large or small. 

We Answer the Phone Ready to Help
Call Today - 413-372-4115

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Springfield/Agawam has the specific training and experience to help you through this tough time. We specialize in water, smoke, fire and mold damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the incident or damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Know the Dangers of Smoke and Fire Damage

6/3/2024 (Permalink)

Fires are devastating on so many levels, from the damage caused by the flames, to the properties that get reduced to ashes, to the injuries resulting from smoke exposure, heat and escaping the devastation. There are hidden dangers created by fire and smoke that can linger long after the flames have died and the air clears up.

A Lingering Damage

During a home fire, the smoke and heat permeates throughout the house and can embed itself deep into your furniture, wood, insulation, and other materials. This strong odor often lingers and can be so strong that it causes nausea and coughing even days after the fire has been put out.

When a fire burns through toxic materials including plastic, the airborne pollutants can settle into your insulation and duct work. Without proper fire restoration, these waste products can linger and make you sick.


Fire and smoke damage leaves an unpleasant odor in your furniture, carpets. drapes, and clothes that's difficult to remove. Unfortunately, though, simple washing or scrubbing with laundry detergent wont be enough to get rid of the smell. If you have smoke damage in your home, you'll need special equipment such as an ozone generator to get rid of the odor-and that's something only professionals like us have access to.

Also, the longer you wait, the worse it gets. If you leave it sitting long enough, you may never be able to get rid of the smell, or even salvage anything. Why take a chance on someone else cleaning your home, when SERVPRO of South Springfield/Agawam is specially trained to do so properly.

Professional Cleaning for Commercial Cleaning

6/3/2024 (Permalink)


Fire and smoke damage leaves an unpleasant odor in your furniture, carpets. drapes, and clothes that's difficult to remove. Unfortunately, though, simple washing or scrubbing with laundry detergent wont be enough to get rid of the smell. If you have smoke damage in your home, you'll need special equipment such as an ozone generator to get rid of the odor-and that's something only professionals like us have access to.

Also, the longer you wait, the worse it gets. If you leave it sitting long enough, you may never be able to get rid of the smell, or even salvage anything. Why take a chance on someone else cleaning your home, when SERVPRO of South Springfield/Agawam is specially trained to do so properly.

Did you know SERVPRO of South Springfield/Agawam offers professional cleaning services for your offices or commercial buildings? Whether its spring time and you just want to refresh your office space, or if you have an occupant getting ready to take over a space. The SERVPRO team can assist you in cleaning your building properly. Here is a list of the services we provide. 

 *Biohazard and Sewage
 *Trauma and Crime Scene
 *Carpet and Upholstery
 *Ceilings, Walls, and Hard Floors
 *Odor Removal and Deodorization
 *Vandalism & Graffiti

Why not have your office cleaned by a professional. No matter how big or small the cleaning job may be we at SERVPRO of South Springfield/ Agawam can provide professional cleaning that you will be completely satisfied with. 

Call us to schedule your cleaning today!

Restaurants and kitchen fires.

6/3/2024 (Permalink)

Owning a restaurant can be very stressful. From dealing with deliveries, making sure the cooks make everything correctly to dealing with the customers. Having to close your business due to a fire can be very detrimental to your bottom line. Here are some ways in which you can reduce your likelihood of a fire breaking out in your kitchen. 

*Grease: Clean up grease daily, as it is very combustible. 

*Maintain your cooking equipment, and make sure you have the proper fire suppression system installed. The fire suppression system should be professionally inspected.

*Making sure your sprinkler system is in working order. 

*Having your fire extinguishers inspected yearly and making sure you have enough of them can help your crew put the fire out, hopefully, with minimum damage. 

*Training your staff to properly deal with different types of fires could also help minimize the damage. 

*Keeping all flammables away from flames. 

*Electrical fires can start due to frayed cables or damaged outlets. Periodic inspections by a licensed electrician should be conducted to look for other electrical issues that may not be obvious. 

*Buildup can easily cause a fire in the ventilation system. Have your ductwork, hood and the fan inspected and cleaned regularly. 

*Instruct your employees to NEVER throw water on a grease fire. Doing this will only cause the fire to become enraged. 

*NEVER allow employees to dispose of their cigarette buts inside the facility. There may still be embers which can cause a fire to start. 

And last but not least have an escape plan, just in case of a fire. And practice to ensure all staff gets out safely. 

SERVPRO of South Springfield, Agawam, Longmeadow cares about their community. 

Professional equipment and cleaning products for all of your needs.

8/21/2023 (Permalink)

SERVPRO® of South Springfield, Agawam, Longmeadow has air movers that will help circulate the air in your home to dry it out after water damage has occurred. 

We at SERVPRO® know exactly how many units will be needed to properly dry your home. To ensure you and your family’s safety we clean our equipment after each job to prevent any allergens or microbials from being passed onto the next customer. 

Our professional cleaning products are top notch and are safe to use around your precious pets and family. We get the job done right the first time. They come in a variety of fragrances for you to choose from. 

We have the experience and expertise to treat your home like our own, with respect and care. 

Choose SERVPRO® of South Springfield, Agawam, Longmeadow for all of your restoration needs.

FIRE ESCAPE plans could save you and your family.

8/21/2023 (Permalink)

One of the most important things you can have for your family is an escape plan in case of a fire. You may only have a few minutes to react and get everyone out of your home safely. Having an emergency evacuation plan will allow your family members to know what to do if this disaster should occur. After all, this is a life and death situation! Here are a few tips to think about when creating a plan of action.

* Make sure everyone in the home is accounted for. If there are children or elderly be sure to have another adult assigned to them to help them out of the building.

* Each room should have two ways to escape, either a door or a window.

* Identify a safe location to meet. This location should be far enough away from the home where you can wait for the fire dept. DO NOT for any reason re-enter the home.

* Make a diagram of your home. Be sure to include the locations of all of the smoke detectors, exits from every room and the house, as well as the meeting place.

* Share it. Be sure to share the plan with everyone in your home. Be sure to include any overnight guests or visitors.

* Practice, practice, practice. Practice runs of the escape plan should be done to ensure that all family members are comfortable.

If a family member cannot escape from the room in which they are in due to the fire being in their way, they should close all doors to the room they are in and put a towel under the door. Then wait near an exterior window for help to arrive.

SERVPRO® of South Springfield, Agawam, Longmeadow are highly qualified and have experience in fire restoration services.

Facts about Smoke Damage

8/21/2023 (Permalink)

There’s no question that fires are deadly. In 2019, almost 1.3 million fires took place in the United States, according to the National Fire Protection Association (NFPA). These fires caused 3,3700 civilian deaths, 16,600 civilian injuries, and $14.8 billion in property damage. We all fear fire’s flames, however the smoke from the fire is also a deadly hazard—and it’s one many people don’t talk about. In addition to causing respiratory distress and even death, smoke can wreak havoc in a home. So how does smoke damage permeate a home, and what should you do if you experience smoke damage?

While smoke damage tends to be more apparent in areas directly affected by a fire, it usually extends further. Smoke damage patterns can be erratic and often depend on the flow of air in your home at the time of the fire. From entering duct work to permeating curtains and furniture, smoke damage takes place in the same room where the fire occurred—and far beyond.

If not dealt with quickly, smoke damage will rapidly increase your restoration costs. That’s because when left untreated for long periods of time, smoke and soot from a fire can permeate surfaces and become increasingly difficult to remove. To help mitigate smoke damage if your home suffers a fire, call a restoration expert like SERVPRO right away. SERVPRO of South Springfield/Agawam specializes in cleaning up soot and smoke damage — a difficult task that requires professionals and professional equipment.. Even before the restoration professionals arrive, turn off your HVAC system to avoid the spread of smoke and soot. You may also open windows and doors to help increase good air flow. When SERVPRO of South Springfield/Agawam experts are on site, we will clean and safeguard items that were exposed to the fire, help you organize and handle your insurance claims, and much more.

Fires can be devastating for home and business owners. It’s important to work with a company that understands smoke and fire damage restoration so you can avoid further damage to your personal belongings and your property. Only a trained professional will know how to help you prevent further damage, while minimizing the cost of fire and smoke damage to your home. Always be wary of contractors who show up on your doorstep and talk about their fire restoration services. Check references and see if they have any training in this field, without the proper training they often cause more damage than they fix!

Remember, SERVPRO® of South Springfield/Agawam is available 24/7 for all emergency services, and technicians can be on site promptly to help you get the restoration process underway. With specialized cleaning methods and equipment, combined with the skills and trained employees, you’ll recover more quickly.


8/21/2023 (Permalink)

Microbursts What Are They?

Dennis Mersereau explains

Microbursts, also called "downbursts," are a sudden downward burst of wind from the base of a thunderstorm. The air can rush towards the ground at speeds of 60 MPH before impacting the surface and spreading out in all directions. Winds at the surface can exceed 100 MPH in the strongest microbursts, often causing extensive tree and building damage.

As the name suggests, microbursts tend to affect a small area, no larger than a few square miles in most cases. The intense damage these wind events leave behind can cause residents to think they had a tornado. While weak tornadoes and microbursts can produce similar amounts of damage, there is a marked swirl in tornado debris on the ground when viewed from above, while microbursts produce damage in a starburst pattern, with straight-line winds radiating away from the point of impact.

Two Types of Microbursts

There are two types of microbursts—dry microbursts and wet microbursts—each native to certain parts of the United States.

Dry Microbursts

Drier climates, such as Denver, experience dry microbursts. Dry microbursts hit the ground without any precipitation, making them virtually impossible to see unless they kick up dust and dirt at the surface. Dry air entrainment is basically the only process driving these wind events.

Wet Microbursts

East of the Rockies, especially in the southeastern United States, wet microbursts are dominant. Wet microbursts form from both dry air entrainment (causing cold air to sink towards the ground) and water loading (weight of the rain dragging the air). Seen from a distance, wet microbursts look like an upside-down mushroom cloud—a narrow rainshaft extending from the cloud to the ground, with a large burst of wind-driven water and dirt puffing away from the point of impact at the surface.

To learn more about cleaning up after a storm, click here.

COVID-19 cleanings

6/19/2023 (Permalink)

COVID-19 cleaning of your office will ensure your staff stays safe. Or would you like a cleaning to just be sure that your space has been properly decontaminated? 

SERVPRO® of South Springfield/Agawam offers the following cleaning levels. 

High touch cleanup. This level of cleaning is when you have either a suspected case or a person being quarantined from your office. 

Enhanced Cleanup. This level of cleaning is required when you have a confirmed case of COVID-19

It may be possible that both methods of cleanup may be needed depending on where an infected individual may have traveled. 

We are the trusted brand of professionals that are experts in remediation and disinfection procedures. Talk to a SERVPRO® professional to figure out what method would be best for your business. We can be reached at 413-372-4115.